Whitelisting
Medio:Consult — IT Whitelisting Guide
This document provides the information your IT or network team needs to ensure Medio:Consult works correctly through corporate firewalls, proxies, and content filtering systems.
Medio:Consult Application
Medio:Consult is accessed via a customer-specific URL in the format:
https://xxxx.app.medio.co.ukWhere xxxx is your organisation's unique identifier (provided by Medio at onboarding).
Domains to whitelist
| Domain | Port | Protocol | Purpose |
|---|---|---|---|
*.app.medio.co.uk |
443 | TCP (HTTPS) | Medio:Consult application |
Video Consultations
For video and audio to function, the following outbound rules are required.
All connections are outbound only. No inbound ports or port forwarding are required.
Port requirements
| Domain | Purpose | Port | Protocol |
|---|---|---|---|
*.app.medio.co.uk |
Medio:Consult application | 443 | TCP (HTTPS) |
*.sfu.whereby.com |
Video signaling / SFU | 443 | TCP (WSS) |
*.sfu.svc.whereby.com |
Video signaling / SFU | 443 | TCP (WSS) |
*.srv.whereby.com |
Video signaling | 443 | TCP (WSS) |
*.svc.whereby.com |
Video signaling | 443 | TCP (WSS) |
*.appearin.net |
Video signaling / TURN relay | 443 | TCP / UDP |
*.turn.whereby.com |
Video TURN relay | 443 / 1024–65535 | TCP / UDP |
*.turn.svc.whereby.com |
Video TURN relay | 443 / 1024–65535 | TCP / UDP |
turnserver.appearin.net |
Video TURN relay | 443 / 1024–65535 | TCP / UDP |